Thank you for supporting us and our actors!
Whether you have purchased from us, or are thinking of making a purchase from us, here is some more information about our store.
Get in touch with us at orders@celebworx.com
How does it work?
Autographs
We offer a large selection of autographed items available for purchase.
Once an order is placed, your order will be sent to the desired client to be signed.
Please note: Items are not signed prior to ordering. Please allow some time for us to fulfill your order.
Add Ons
Authentication : Jsa
For an additional charge, JAMES SPENCE AUTHENTICATION (JSA) can further validate the authenticity of your item. When purchased, there will be a sticker placed on your item with a unique number. This unique number is only for your item and certifies that the signature you are receiving is authentic. A Certification Card corresponding with that unique number is shipped with your item.
An Example on an 8x10 Photo
Quotes
If you decide to certify your autograph by James Spence Authentication, please give us two additional weeks to fulfill that part of the order.
While personalizations [i.e. To (Your Name)] are free, you can add your favorite character quote for an additional charge.
An Example of a Signed She-Ra Pop with the added quote: "For the Honor of Grayskull!"
What kind of Items Can I get Signed?
Our inventory varies from client to client, but here are some examples of products we provide that you can purchase with an autograph.
CDs & Vinyls
T- Shirts
Pops
Photos
Figures
DVDs
...and more!
Have your own item?
You can send it in!
We offer three tiers for send-ins: small, medium, and large. All tiers differentiate in price.
Small Send-Ins
8x10s, 8x12s, DVD and Video Game Covers, Flats Smaller than 8x12.
medium Send-Ins
Flat Items between the size of 8x14 and 27x41, records, toys or toy boxes sized less than 11x14x6.
Large Send-Ins
Poster, or rolled print item between the size of 16x20-27x41, 16x20-27x41 poster (Folded), Toy over 11x8x5 and up to 17x12x6, Unflattened Large Size Funko, Clothing, Prop, etc.
Upon purchase, you will receive an email of where to send your item(s).
IMPORTANT:
Once you have shipped your item(s), please upload the tracking number at celebworx.com/sendintracking so we can anticipate the arrival of your package.
Please note: For Multiple Item Purchases, you may be invoiced for additional shipping based on the quantity and costs of your order.
Send In Shipping Return Costs
All customers are responsible for the proper postage of their send in items. At checkout, there were three return options to pick from regarding sending in items. These were as follow:
Send In Small Return Shipping $10.99
Send In Medium Return Shipping $14.99
Send In Large Return Shipping $19.99
These are payments towards your return shipping to insure that we don’t hold up your item during the return process any longer than we have to. Of course, depending on the item’s weight, the shipping cost might be more. In the event of this occurring, we might be e-mailing you to cover the difference.
As many fans understand, it’s not possible to ship your poster or toy First Class for a rate of $5.99. It’s physically not possible. Of course, we will do our best to save you as much money on shipping as possible.
Combined Shipping
When we say we will save you money on return shipping, we will do our best. If you were charged for multiple items on multiple send ins, we will always try to combine shipping. If we are able to partially refund you on multiple signing purchases, we will. However, these refunds are based on good faith and left on discretion of postage and packing costs.
MATERIALS YOU NEED
STEPS TO LABELING YOUR ITEM
Write and apply your autograph label appropriate according to the guideline below:
We only need the basic information listed below:
Also please, do not think you can pull a fast one by sneaking in a quote/inscription/character name that you did not pay for (where applicable), the labels are checked ahead of the signing. If we have already expressed a quote is not possible, do not write it on the post it note. It will just add more work for our staff to redo your post it note.
APPLY YOUR RETURN INFO LABEL TO THE BACK OF YOUR ITEM AND TOPLOADER (IF USED) OR POSTER TUBE (IF USED):
Other Examples Of Labeling Items:
PEN REQUESTS
THINGS TO REMEMBER BEFORE SENDING IN AN ITEM
Track your outgoing items using USPS Delivery Tracking service, or another package tracking app. If possible, upload the tracking number at celebworx.com/sendintracking so we can anticipate the arrival of your package.
Do Not Use Packaging Tape Directly On Any Of Your Items
Label Your Item As This Guide Explains
Do Not Submit A Quote If You Didn’t Pay For It. We will email you for payment or the quote WILL NOT be added.
Not all items may be accepted. If we have approved your item via email or message, you’re set!
Not all pen color or pen requests are guaranteed.
Don’t Use Cheap Materials To Ship Your Item. These are the same materials we will be using to return your items. If the packaging is not acceptable for safe transport, we will purchase packaging on your behalf and invoice you.
Make Sure To Protect or Pad Your Item How You Wish Us To Return Your Item Back To You.
We will send you tracking information as soon as your item ships.
While we do accept refunds, WE DO NOT ACCEPT REFUNDS ON PERSONALIZED ITEMS.
PLEASE Read/ Follow the descriptions, announcements, and rules of any signing
What Stores Are Open?
PLEASE NOTE:
While there are "cut off dates" for send ins, these dates do NOT indicate that a store is closed for purchase. These are just guidelines of when you should expect your item. All live stores are open and are available to purchase from at any time. It just may take some time for items to then be completed.
