top of page

Thank you for supporting us and our actors!

 

Whether you have purchased from us, or are thinking of making a purchase from us, here is some more information about our store.

How does it work?

Autographs

We offer a large selection of autographed items available for purchase. 

Once an order is placed, your order will be sent to the desired client to be signed.

Please note: Items are not signed prior to ordering. Please allow some time for us to fulfill your order.

Add Ons

Authentication : Jsa

For an additional charge, JAMES SPENCE AUTHENTICATION (JSA) can further validate the authenticity of your item. When purchased, there will be a sticker placed on your item with a unique number. This unique number is only for your item and certifies that the signature you are receiving is authentic. A Certification Card corresponding with that unique number is shipped with your item.

An Example on an 8x10 Photo

steve downes sample.png
does-this-jsa-sticker-and-card-look-legit-to-yall-i-know-v0-19zb5lxll4ya1.jpg

Quotes

 

If you decide to certify your autograph by James Spence Authentication, please give us two additional weeks to fulfill that part of the order. 

While personalizations [i.e. To (Your Name)] are free, you can add your favorite character quote for an additional charge. 

Melendy Britt Sample.jpg

An Example of a Signed She-Ra Pop with the added quote: "For the Honor of Grayskull!"

What kind of Items Can I get Signed?

Our inventory varies from client to client, but here are some examples of products we provide that you can purchase with an autograph.

Grey CD Sample.png

CDs & Vinyls

Shirt Sample.webp

T- Shirts

Pops

Photos

Figures

Dvd Sample.jpg

DVDs

...and more!

Have your own item?

You can send it in!

We offer three tiers for send-ins: small, medium, and large. All tiers differentiate in price.

Small Send-Ins

8x10s, 8x12s, DVD and Video Game Covers, Flats Smaller than 8x12.

medium Send-Ins

Flat Items between the size of 8x14 and 27x41, records, toys or toy boxes sized less than 11x14x6.

Large Send-Ins

Poster, or rolled print item between the size of 16x20-27x41, 16x20-27x41 poster (Folded), Toy over 11x8x5 and up to 17x12x6, Unflattened Large Size Funko, Clothing, Prop, etc.

Upon purchase, you will receive an email of where to send your item(s).

Once you have shipped your item(s), please send us the tracking number so we can anticipate the arrival of your package.

Please note: For Multiple Item Purchases, you may be invoiced for additional shipping based on the quantity and costs of your order. 

Send In Shipping Return Costs

 

All customers are responsible for the proper postage of their send in items. At checkout, there were three return options to pick from regarding sending in items. These were as follow: 

 

Send In Small Return Shipping $10.99 

Send In Medium Return Shipping $14.99

Send In Large Return Shipping $19.99 

 

These are payments towards your return shipping to insure that we don’t hold up your item during the return process any longer than we have to. Of course, depending on the item’s weight, the shipping cost might be more. In the event of this occurring, we might be e-mailing you to cover the difference. 

 

As many fans understand, it’s not possible to ship your poster or toy First Class for a rate of $5.99. It’s physically not possible. Of course, we will do our best to save you as much money on shipping as possible. 

 

Combined Shipping

 

When we say we will save you money on return shipping, we will do our best. If you were charged for multiple items on multiple send ins, we will always try to combine shipping. If we are able to partially refund you on multiple signing purchases, we will. However, these refunds are based on good faith and left on discretion of postage and packing costs. 

 

Send In Information CelebWorx 7.jpeg
Send In Information CelebWorx 10.jpeg

MATERIALS YOU NEED

STEPS TO LABELING YOUR ITEM

 

Write and apply your autograph label appropriate according to the guideline below: 

 

We only need the basic information listed below:

Send In Information CelebWorx 6.jpeg
Send In Information CelebWorx 5.jpeg
Send In Information CelebWorx 4.jpeg

Also please, do not think you can pull a fast one by sneaking in a quote/inscription/character name that you did not pay for (where applicable), the labels are checked ahead of the signing. If we have already expressed a quote is not possible, do not write it on the post it note. It will just add more work for our staff to redo your post it note. 

 

APPLY YOUR RETURN INFO LABEL TO THE BACK OF YOUR ITEM AND TOPLOADER (IF USED) OR POSTER TUBE (IF USED): 

Other Examples Of Labeling Items:   

Send In Information CelebWorx 2.jpeg
Send In Information CelebWorx 3.jpeg
Send In Information CelebWorx 1.jpeg
Send In Information CelebWorx 9.jpeg

PEN REQUESTS

Send In Information CelebWorx 8.jpeg

THINGS TO REMEMBER BEFORE SENDING IN AN ITEM

Track your outgoing items using USPS Delivery Tracking service, or another package tracking app. If possible, send your tracking number to orders@celebworx.com with your order number to help us track the status of your send-in.

 

Do Not Use Packaging Tape Directly On Any Of Your Items 

 

Follow the deadlines for mail cut offs. Date Cut Offs Apply To Mail In Items. These dates are below and on each client product page. 

 

Label Your Item As This Guide Explains

 

Not Every Inscription, Quote, or Personalization Request Is Guaranteed Unless Advertised

 

Do Not Write A Quote or Personalization If You Didn’t Pay For It (If That Signing Advertises There Is A Charge)

 

Not all items may be taken. If we have approved your item via email or message, you’re set!

 

Not all pen color or pen requests are guaranteed.

 

Don’t Use Cheap Materials To Ship Your Item. These are the same materials we will be using to return your items. If the packaging is not acceptable for safe transport, we will purchase packaging on your behalf and invoice you.

Make Sure To Protect or Pad Your Item How You Wish Us To Return Your Item Back To You.

 

We will send you tracking information as soon as your item ships.

While we do accept refunds, WE DO NOT ACCEPT REFUNDS ON PERSONALIZED ITEMS.

 

PLEASE Read/ Follow the descriptions, announcements, and rules of any signing

Cut off Dates for Send Ins


There are some specific events a signing can occur to fulfill an order. The dates below are the latest dates at which your send-in can be received to be completed by the date of the event.

If your item is received after the cut off, or if there is no date listed, YOUR ITEM WILL STILL GET SIGNED. It only means your item will get signed at a DIFFERENT date. We will do our best to fulfill every order as soon as possible.

 

How Long will It Take for me to receive my item(s)?

If you ordered an item through CelebWorx, you are all set! Sit back and relax-- the hard part is over for you as the customer and fan! We can’t wait to complete the signing and mail your item.

 

It generally takes two weeks after the order cut off to complete the signing. It will be an additional 5-7 business days to start mailing items back after that.

 

If you purchased a cast item, our goal is to ship your item within two weeks of the last signing cut off date advertised. This is based on the actor’s cut off dates advertised on our website.

 

However, please remember a signer’s schedule can change daily. If a signing is postponed and our timeframe is affected, please be patient with us. We promise we are trying to get your items signed at the soonest possible date.

 

With that being said, if you have any other questions or concerns, you are welcome to send us an email at orders@celebworx.com or call us at (747)283-1249.

We sincerely appreciate you and thank you for being a fan!

bottom of page